You can feel confident booking with us thanks to our flexibility and our booking protection.
Our flexible rescheduling
If you are unable to get to your departure destination due to COVID-19 disruption, you can:
- Reschedule without a fee for alternative dates within 12 months following your original departure date. Your deposit will be transferred to your new booking.
- Receive a credit note for the deposit paid which you can use towards a future charter within 12 months of your original departure date.
Rescheduled charters are subject to current pricing. You will have to pay the difference if the booking is more expensive and there will not be a refund if the booking is less expensive.
The COVID-19 policy activates when there is the following disruption after you have made your booking : border closures, a government restriction against traveling to your destination, or restrictions preventing us from operating your charter at the departure destination.
This policy does not cover vaccination as an entry requirement if you are unvaccinated – please check your destination’s requirements before booking.
The following does not qualify as disruption:
- Failure to provide a negative COVID-19 test to enter the country you are visiting
- A requirement to quarantine to enter the country you are visiting or to return home.
We look forward to welcoming you onboard!